We have our delivery services 24 X 7 X 365 days . Customers can also request for specific time of delivery with advance intimation of minimum 24 hours.

We try to deliver items on time, on the delivery date specified by you. And the same is informed to you via Email within 24 hours after the delivery. At any case, if we are delayed, due to unforeseen weather conditions or strikes that cannot be overcome, it will be informed to you via Email.

If we don’t deliver the Goods, this can only happen due to forces beyond our control such as riots, transportation strikes and situations beyond our control. Another common reason this happens is when the recipient of the gift is not at home, or his/her address has changed. We will cooperate with you to rectify this situation if it does occur. Please note our maximum liability is the refund of the purchase price, if the fault is due to Hyderabadbazaar.com.

For Non Perishable Goods, we send our customers an email to immediately provide us with an alternate address for delivery & We will retain the goods for not more than 48 hours. If we receive your intimation within that period we will again attempt the delivery, only once. In case you fail to intimate us within stipulated time, we cancel your order and refund will be processed.

For delivery of Perishable Goods like cakes and flowers the delivery of items will be attempted only once. If the recipient’s address is wrong or recipient’s do not stay at that address any more, we will not get back to you for alternate delivery address. Being perishable in nature, neither hyderabadbazaar.com nor our enabling partner will be able to provide any refund against such items or arrange for a delivery to new destination.